Can I use my own contractor?

Yes. There are no restrictions on contractors. If you approve them, we approve them.

Will my contractor use this?

With a straightforward process at no additional cost, any upstanding contractor willing to have their work inspected should be happy to use us.

What if I need project details a year from now?

Everything is documented and stored — photos, milestone approvals, inspection records, and financial details. You will have a complete project record you can reference long after the work is done.

What if I have multiple projects?

You can create and manage multiple projects under your account, each with its own milestones, funding, and documentation.

What if a milestone fails inspection?

You and the contractor receive a report detailing what needs to be corrected. The contractor uploads photos and documentation showing the issues are fixed, and the inspector then provides approval.

Can I fund each milestone instead of the entire project?

To guarantee a great experience for both you and your contractor, we require projects to be fully funded up front.

How It Works — Secure Home Renovation

How Secure Home Renovation Works
We fix renovation payments at the structural level — so both sides stay protected from start to finish.

Book a Free Setup Call
Why Renovation Payments Go Wrong

The Disappearing Contractor
A homeowner pays a $15,000 deposit. The contractor starts strong — then slows, stalls, and stops returning calls. The money is gone. The project is half-finished. Legal recovery is slow and expensive.

The Withholding Homeowner
A contractor finishes a bathroom on schedule. The homeowner decides to dispute the final invoice — not because work was poor, but to delay payment. The contractor has no leverage and no documentation.
Both scenarios share the same root cause: money changes hands without a structured, verified trigger.

Secure Home Renovation solves this by tying every payment to a confirmed milestone — verified by an independent inspector, not just a handshake.
STEP 1
The Milestone Model
A milestone is a defined phase of work with a clear deliverable and a fixed payment amount. Instead of large upfront deposits, your project is divided into 3–5 milestones. Payment is only released when each milestone passes inspection.
Our team helps you structure milestones on your setup call — tailored to your specific project scope and contractor agreement.
Example: $24,000 kitchen remodel broken into 4 verified payment milestones.

1
Milestone 1
Demo & Framing
$4,500
2
Milestone 2
Plumbing & Electrical
$6,000
3
Milestone 3
Cabinets & Tile
$8,500
4
Milestone 4
Final Finish & Punch List
$5,000
STEP 2
The Inspection Process

Every milestone is verified by a licensed, independent inspector — not affiliated with your contractor or our platform.

Who are the inspectors?
Licensed trade professionals and general contractors with 10+ years of field experience. They are vetted, insured, and independent.

What happens if it fails?
The inspector documents specific deficiencies. The contractor corrects the work. A re-inspection is scheduled — funds stay held until it passes.

What does an inspection cover?
Scope completeness, material quality, code compliance, and workmanship — compared directly against your signed milestone agreement.

How long does scheduling take?
Most inspections are scheduled within 48–72 hours of a milestone completion request. Rush scheduling is available in the Austin metro area.

What happens if it passes?
Funds are released to your contractor within 24 hours. Both parties receive a signed inspection report for their records.
Step 3
Your Project Record

Every project on our platform generates a permanent, tamper-resistant record. You own it — forever. This documentation protects you during disputes, resale, and insurance claims.

Progress Photos
Time-stamped photos at every inspection stage.

Change Orders
All scope changes logged and countersigned digitally.

Inspection Reports
Signed PDFs from each milestone inspection.

Payment History
Full transaction log with milestone-linked timestamps.

🏡 Coming soon: The Home History Report — a shareable summary of all completed work, perfect for resale disclosures and insurance documentation
Step 4
Dispute Resolution

Disagreements happen — even on well-run projects. When they do, our process is designed to be fair, documented, and fast.
Either party can open a dispute through their dashboard. Our team reviews all milestone agreements, inspection reports, change orders, and payment history before making a determination.

We don't take sides. We follow the paper trail. That's why documentation matters from day one.

Step 1
Dispute filed through dashboard

Step 3
Decision issued within 5 business days

Step 2
All records reviewed by our team

Step 4
Funds released or returned accordingly
Ready to Protect Your Next Renovation?

Book a free 30-minute setup call. We'll walk through your project, structure your milestones, and answer every question — before you sign anything.

Book Your Free Setup Call

No commitment required. Available Monday–Friday, Austin business hours.

How Secure Home Renovation Works

Why Renovation Payments Go Wrong

The Disappearing Contractor

A homeowner pays a $15,000 deposit. The contractor starts strong — then slows, stalls, and stops returning calls. The money is gone. The project is half-finished. Legal recovery is slow and expensive.

The Withholding Homeowner

Milestone 1

Milestone 2

Milestone 3

Milestone 4

STEP 2The Inspection Process

Who are the inspectors?

Licensed trade professionals and general contractors with 10+ years of field experience. They are vetted, insured, and independent.

What happens if it fails?

The inspector documents specific deficiencies. The contractor corrects the work. A re-inspection is scheduled — funds stay held until it passes.

What does an inspection cover?

Scope completeness, material quality, code compliance, and workmanship — compared directly against your signed milestone agreement.

How long does scheduling take?

Most inspections are scheduled within 48–72 hours of a milestone completion request. Rush scheduling is available in the Austin metro area.

What happens if it passes?

Funds are released to your contractor within 24 hours. Both parties receive a signed inspection report for their records.

Step 3Your Project Record

Progress Photos

Time-stamped photos at every inspection stage.

Change Orders

All scope changes logged and countersigned digitally.

Inspection Reports

Signed PDFs from each milestone inspection.

Payment History

Full transaction log with milestone-linked timestamps.

🏡 Coming soon: The Home History Report — a shareable summary of all completed work, perfect for resale disclosures and insurance documentation

Step 4

Dispute Resolution

Step 1

Dispute filed through dashboard

Step 3

Decision issued within 5 business days

Step 2

All records reviewed by our team

Step 4

Funds released or returned accordingly

Ready to Protect Your Next Renovation?

STEP 2
The Inspection Process

Step 3
Your Project Record