Question 1

Can I use my own contractor?

Accepted Answer

Yes. There are no restrictions on contractors. If you approve them, we approve them.

Question 2

Will my contractor use this?

Accepted Answer

With a straightforward process at no additional cost, any upstanding contractor willing to have their work inspected should be happy to use us.

Question 3

What if I need project details a year from now?

Accepted Answer

Everything is documented and stored — photos, milestone approvals, inspection records, and financial details. You will have a complete project record you can reference long after the work is done.

Question 4

What if I have multiple projects?

Accepted Answer

You can create and manage multiple projects under your account, each with its own milestones, funding, and documentation.

Question 5

What if a milestone fails inspection?

Accepted Answer

You and the contractor receive a report detailing what needs to be corrected. The contractor uploads photos and documentation showing the issues are fixed, and the inspector then provides approval.

Question 6

Can I fund each milestone instead of the entire project?

Accepted Answer

To guarantee a great experience for both you and your contractor, we require projects to be fully funded up front.

Bathroom Revitalization

Austin Homeowners Lose Thousands to Contractors Who Disappear Mid-project

We make sure they only get paid for work that's actually done.